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<title><![CDATA[iFixit - Answers With Device &quot;iPod 5th Generation (Video)&quot;]]></title>
<link>https://www.ifixit.com/Answers/Device/iPod_5th_Generation_%28Video%29?rss=yes</link>
<description><![CDATA[Top Questions according to your query. Only showing &quot;iPod 5th Generation (Video)&quot; questions.]]></description>
<language>en-US</language>
<pubDate>Tue, 12 May 2026 03:09:21 -0700</pubDate>
<item>
<title><![CDATA[iPod 5th Generation (Video): How clean and reinstall software from the start]]></title>
<description><![CDATA[<p>What do i need to do to clean and reinstall</p>

<p>so that it works like new? i give up on trying to restart and quick fixs.</p>

<p>⟐ Answered February 02, 2010 at 21:05 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/7577/How+clean+and+reinstall+software+from+the+start</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/7577</guid>
<pubDate>Tue, 02 Feb 2010 21:05:11 -0700</pubDate>
</item>
<item>
<title><![CDATA[iPod 5th Generation (Video): error (69) when trying to load songs]]></title>
<description><![CDATA[<p>I have a 30 gig hard drive and when i load songs i can only load 15 song. if i try more it gives me error (69)</p>

<p>⟐ Answer accepted February 02, 2010 at 19:58 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/7449/error+(69)+when+trying+to+load+songs</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/7449</guid>
<pubDate>Tue, 02 Feb 2010 19:58:50 -0700</pubDate>
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<item>
<title><![CDATA[iPod 5th Generation (Video): My ipod is corrupted]]></title>
<description><![CDATA[<p>Well i ordered a new battery from ifixit, which should be here soon.... i hope. And i bought a iPod wall charger. Upon connecting the iPod to the wall charger, it started charging and came on. (Before in my last Question i said it wouldnt come on being hooked up to the computer.)</p>

<p>And now it starts up and it has everything on it, before it would erase everything. Which is a surprise since it has been doing that for a while. ( Which also i mentioned before in my first Question) But i noticed that shaking it there was a rattle inside the iPod. Not a real hard rattle, but i rattle non the less.</p>

<p>Also when i connect it to my computer it says its a corrupted and to restore. Any advice?</p>

<p>ADMIN EDIT: Here is the entire context for the question. For those of you who are answering, please look at the context of the question to best answer: <a href="/Answers/View/3988/My+iPod+keeps+erasing+the+memory+every+few+days.">first</a>,  <a href="/Answers/View/4971/My+ipod+is+corrupted">second</a>, <a href="/Answers/View/5088/Replace+battery,+but+iPod+very+slow+response">third</a>, <a href="/Answers/View/5100/Replace+battery,+had+to+restore,+now+it+says+it+cannot+be+restored">forth</a>, <a href="/Answers/View/5142/Error+1437">fifth</a>, <a href="/Answers/View/5163/If+I+delete+itunes...">sixth</a>,<a href="/Answers/View/5166/Well+I+deleted+itunes...">seventh</a>, <a href="/Answers/View/5193/Ok+either+hard+drive+or+logic+board">eighth</a>,  <a href="/Answers/View/5303/Hard+drive+brands">ninth</a>.</p>

<p>⟐ Answered January 25, 2010 at 16:18 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/4971/My+ipod+is+corrupted</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/4971</guid>
<pubDate>Mon, 25 Jan 2010 16:18:08 -0700</pubDate>
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<item>
<title><![CDATA[iPod 5th Generation (Video): Back frame damage replacement part avaliavility]]></title>
<description><![CDATA[<p>I have a Client with an Ipod video 80GB with the back frame damage (he let it felt to the floor). do you sell that back frame?</p>

<p>⟐ Answered January 21, 2010 at 12:37 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/6288/Back+frame+damage+replacement+part+avaliavility</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/6288</guid>
<pubDate>Thu, 21 Jan 2010 12:37:33 -0700</pubDate>
</item>
<item>
<title><![CDATA[iPod 5th Generation (Video): Only works when plugged in, display scrolls, listening works fine]]></title>
<description><![CDATA[<p>30 gig video 5th generation ipod</p>

<p>- The ipod only works when connected to the wall charger (that I bought from Apple), it shuts down as soon as I unplug it, even after attempting to recharge it for several hours.</p>

<p>- When using it (powered using the wall charger that is), I can still listen to music no problem, but the display on the screen scrolls slowly, and wraps around.</p>

<p>Note: I tried to replace the battery, but nothing changed. However it was a cheapo I bought off ebay.</p>

<p>⟐ Answered January 21, 2010 at 12:35 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/6289/Only+works+when+plugged+in,+display+scrolls,+listening+works+fine</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/6289</guid>
<pubDate>Thu, 21 Jan 2010 12:35:02 -0700</pubDate>
</item>
<item>
<title><![CDATA[iPod 5th Generation (Video): Dropped in Water - what to do?]]></title>
<description><![CDATA[<p>My wife dropped her iPod in the bath tub. I took the back off and tried to dry it with a hair-dryer, but it still won't turn on. What should I do?</p>

<p>⟐ Answered January 20, 2010 at 21:09 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/6274/Dropped+in+Water+-+what+to+do</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/6274</guid>
<pubDate>Wed, 20 Jan 2010 21:09:53 -0700</pubDate>
</item>
<item>
<title><![CDATA[iPod 5th Generation (Video): Messed up battery?]]></title>
<description><![CDATA[<p>I just bought my battery today. I installed it already, and for some reason I can't get that little thing in right.  I saw a little white strip and I thought it wasn't suppose to be on there, so I took it off, but now it won't turn on. I might have messed it up; can someone help me out?</p>

<p>⟐ Edited December 08, 2009 at 12:49 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/1645/Messed+up+battery</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/1645</guid>
<pubDate>Tue, 08 Dec 2009 12:49:31 -0700</pubDate>
</item>
<item>
<title><![CDATA[iPod 5th Generation (Video): missed replacing the hd cover]]></title>
<description><![CDATA[<p>I bought a replacement 60Gb hard drive for my iPod Video locally to avoid shipping and customs costs (Canada). The drive did not come with any foam attached or metal cover over the circuit board. <a href="/Guide/iPod+5th+Generation+(Video)+Hard+Drive+Replacement/607">iPod 5th Generation (Video) Hard Drive Replacement</a> I peeled the foam off of the original drive and used it on my replacement drive, but it didn't occur to me that I could also peel the metal cover off of the original drive and use it over the circuit board of the new drive. Instead I placed the foam directly on the circuit board and completed the repair. My iPod now works great, but I'm concerned about that foam being directly in contact with the hard drive's circuit board.</p>

<p>Should I be concerned?</p>

<p>⟐ Answer accepted November 13, 2009 at 16:43 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/485/missed+replacing+the+hd+cover</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/485</guid>
<pubDate>Fri, 13 Nov 2009 16:43:37 -0700</pubDate>
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<item>
<title><![CDATA[iPod 5th Generation (Video): Lots of problems after replacing battery and hard drive. Help!]]></title>
<description><![CDATA[<p>So the old 5th gen iPod (30GB) had stopped turning on at all. Previously it would occasionally show an error with a face with x's for eyes. I think it got left in the car too many times and froze and overheated. The center button also did not click</p>

<p>So I got another battery and a used hard drive and replaced them. I also found that the little pad under the center button had shifted over, so I moved it back to center.</p>

<p>After that, the iPod would not turn on with the new hard drive. I tried hooking it up to iTunes 11 on a PC but didn't get anything.</p>

<p>Then I put the old hard drive in there. Same thing, but I kept on trying. Finally I got it to turn on, but the battery was very low and the buttons and selector wheel didn't work. It also would not take a charge from charging cables that I know work.</p>

<p>I took it back apart and put it back together and now the wheel and buttons work, but I noticed it would freeze a lot when trying to play a song and it still wouldn't take a charge.</p>

<p>So I took out the battery and charged it on a universal charger and popped in the blank hard drive. Now it won't turn on again. I have it hooked up to iTunes 11 and nothing. And when I put the old hard drive in it also won't turn on nor is it recognized by iTunes 11.</p>

<p>Is there a step I missed or am I using the wrong iTunes or do you think the board is bad?</p>

<div class="clearer"></div><div class="headerContainer"><h3 id="Section_Update_08_31_Num_2022" class="header">Update (08/31/2022)</h3></div>

<p>So I left it plugged in to the computer with iTunes open. The screen finally lit up with that face with x's for eyes and saying to visit www.apple.com/support/ipod. It then goes to a dark screen saying to wait that the battery is very low. This is odd as I had charged the battery to 4.23V (I meant to stop before 4.2V) and I don't feel any heat in the hour or so that it's been plugged in. It seems to be going through a boot loop with the blank hard drive.</p>

<p>So far, iTunes 11 isn't recognizing it.</p>

<div class="clearer"></div><div class="headerContainer"><h3 id="Section_Update_08_31_Num_2022_1" class="header">Update (08/31/2022)</h3></div>

<p>So I put the old hard drive in and it started and even started showing a charge icon. It also had the green battery bar all the way full. But there was no response from iTunes so I tried another USB port. Well, the charging icon went away and didn't come back. I tried moving through the menus a bit and it froze, but the buttons still made clicking noises. Then the screen went black and it wouldn't turn back on. I disconnected and reconnected the battery and it still won't turn back on.</p>

<p>I've got it plugged in for now with another cable with hopes that it will start back up and this time connect to iTunes.</p>

<div class="clearer"></div><div class="headerContainer"><h3 id="Section_Update_09_01_Num_2022" class="header">Update (09/01/2022)</h3></div>

<p>Well I left it plugged in and it turned on by itself. Again, I see no signs of charging. From what I can tell, it freezes if it's plugged into a computer and it also freezes and doesn't want to start back up if I force it to restart by holding the center and menu buttons for a while.</p>

<p>As far as how it works, it seems to work fine playing music, the music that's on it. I don't have any way of changing the music on it since if I plug it into a computer it freezes and then the screen goes black after a while.</p>

<p>⟐ Commented September 04, 2022 at 10:48 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/745973/Lots+of+problems+after+replacing+battery+and+hard+drive.+Help!</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/745973</guid>
<pubDate>Sun, 04 Sep 2022 10:48:05 -0700</pubDate>
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<title><![CDATA[iPod 5th Generation (Video): Can't get into diagnostics/force shutdown]]></title>
<description><![CDATA[<p>I am not able to get my ipod into diagnostics mode, because I can't turn it off. I've tried middle+menu, middle+back and middle+play/pause. Nothing happens. The buttons themselves work. I've restored it a couple of times but it didn't help</p>]]></description>
<link>https://www.ifixit.com/Answers/View/667357/Can&#039;t+get+into+diagnostics-force+shutdown</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/667357</guid>
<pubDate>Sun, 22 Nov 2020 13:28:00 -0700</pubDate>
</item>
<item>
<title><![CDATA[iPod 5th Generation (Video): Error 1416 after installing new battery]]></title>
<description><![CDATA[<p>After installing a new battery, the iPod gave a message to connect to computer to restore. This didn’t work,  a message that said the iPod couldn’t be restored and an unknown error 1416 came up</p>

<p>⟐ Answer edited December 10, 2018 at 15:11 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/535032/Error+1416+after+installing+new+battery</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/535032</guid>
<pubDate>Mon, 10 Dec 2018 15:11:58 -0700</pubDate>
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<title><![CDATA[iPod 5th Generation (Video): iPod does not boot past apple logo. Keeps switching to low battery.]]></title>
<description><![CDATA[<p>This is an IPOD Video 5th Gen 30GB unit.  When connected to a charger, the unit tries to boot and stays on the Apple logo for a long time before switching to the low battery screen.  After a while at charging it goes to the apple logo.  The display remains without backlight all through these sequences.</p>

<p>- Have replaced with 2 new batteries.  Nothing changed.  Eventually the batteries stopped working as in could not use them in another ipod.</p>

<p>- While charging, it draws about 0.3A.</p>

<p>- When connected to computer, it is not recognized by itunes as it has not completed the boot cycle.</p>

<p>- Tried setting to disk mode.  It will go into disk mode but as soon as it is connected to the computer, it will switch to battery charging mode.</p>

<p>- Unable to get it into diagnostic mode.</p>

<p>- Have checked the LCD and Hard drive in a second working ipod.  Both work fine.</p>

<p>- Have checked the connections and confirmed that they are secure.</p>

<p>- Unit does not heat up.  Nothing unusual.</p>

<p>- Tried to charge and connect to computer with a variety of cables that I know are good for charging and syncing.</p>

<p>?? Could this be a problem with the charging circuit or with the display circuit or the hard drive circuit?</p>

<p>?? Are there any other possibles causes for these symptoms?</p>

<p>?? Does anyone have a suggestion on a test step I may have missed?</p>

<p>⟐ Edited by author March 29, 2018 at 12:02 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/473051/iPod+does+not+boot+past+apple+logo.+Keeps+switching+to+low+battery.</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/473051</guid>
<pubDate>Thu, 29 Mar 2018 12:02:08 -0700</pubDate>
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<title><![CDATA[iPod 5th Generation (Video): Completely unresponsive click wheel]]></title>
<description><![CDATA[<p>Ipod classic 80GB is not responding to any clicks or rotations on the wheel. No reset possible. Resetting it from itunes, no effect. Changing the clickwheel to a new one (and a second new one, no effect. Checked the cables and connector seatings twice and triple, no respond.</p>

<p><strong>Is it possible, that there is any interference with a defective hold button?</strong> Display reflects hold button on/off showing the lock signs…</p>

<p>I will still go for a alcohol cleaning of the motherboard.</p>

<p>Any other hints as for further options to diagnose, <em>which component</em> might be the cuplrit?</p>

<p>Regards and thanks for all answers in advance,</p>

<p>Alex</p>

<p>⟐ Edited March 28, 2015 at 11:12 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/221116/Completely+unresponsive+click+wheel</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/221116</guid>
<pubDate>Sat, 28 Mar 2015 11:12:00 -0700</pubDate>
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<title><![CDATA[iPod 5th Generation (Video): My pc doesn't recognized the iPod, nor itunes.]]></title>
<description><![CDATA[<p>Otherwise it works fine. It charges, I can play the music in it... but I cannot add more music because when I plug in, the pc says that an usb device is not working properly.</p>

<p>I have try with different pcs and different cables with the same result.</p>

<p>I have try to reset the iPod too.</p>

<p>Which can be the problem?</p>

<p>⟐ Answer accepted November 07, 2013 at 19:16 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/7356/My+pc+doesn&#039;t+recognized+the+iPod,+nor+itunes.</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/7356</guid>
<pubDate>Thu, 07 Nov 2013 19:16:18 -0700</pubDate>
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<title><![CDATA[iPod 5th Generation (Video): Put in 2000mAH big battery in iPod 3gb]]></title>
<description><![CDATA[<p>hello can i put in a bigger battery in the ipod 30gb 5 gen , like a 2000maH or an iphone 5 battery??? where can i find such a bigger battery for the ipod video 5gen???</p>

<p>⟐ Answered August 14, 2021 at 18:25 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/451155/Put+in+2000mAH+big+battery+in+iPod+3gb</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/451155</guid>
<pubDate>Sat, 14 Aug 2021 18:25:36 -0700</pubDate>
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<title><![CDATA[iPod 5th Generation (Video): My iPod (video) won't charge or connect/sync, but turns on. Battery?]]></title>
<description><![CDATA[<p>So here's the situation.</p>

<p>I have an iPod video 5th generation (late 2006 model). It's worked for years in the past, but then the cord was replaced. It was replaced with a cheap Hong Kong charger.... but the iPod seemed to not be charging after that, so it was left alone for years. Like I said, it was sitting around for years. I got it out recently, and tried to charge it via the Hong Kong and an official apple cord, and here's what happens with either cord:</p>

<p>When plugged in, it displays the &quot;Very Low Battery, Please Wait&quot; screen. After a minute or two, it powers on, but only shows a small red line in the battery symbol (upper right on the screen). No appearance of charging at all. On the computer, it plays the sound when devices are plugged in, but only shows a &quot;USB device not recognized&quot; message. Nothing shows up in iTunes or &quot;My Computer&quot;. Also, the &quot;Unknown device&quot; on my computer gives a &quot;code 43&quot; error code.</p>

<p>I'm thinking it's the battery, but I want to be sure before buying a new one. Please give any helpful info you can. Thanks!</p>

<p>Other info:</p>

<p>I use Windows 7, and the iPod is configured to Windows.</p>

<p>I've tried resetting it, and putting it into disk mode, but nothing changes.</p>

<p>I've taken it apart, but nothing seemed to be out of the ordinary.</p>

<p>I've tried connecting it to a different computer, but the same sequence occurs.</p>

<div class="clearer"></div><div class="headerContainer"><h2 id="Section_Update" class="header">Update</h2></div>

<p>oldturkey03: I have tried connecting it when it's in disk mode, but it didn't change anything.</p>

<p>Hey guys, thanks for working with me on this. I've decided that I don't really need to fix it, and I've pretty much tried everything already. Thanks so much for your answers, though!</p>

<p>⟐ Commented January 16, 2021 at 12:54 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/76214/My+iPod+(video)+won&#039;t+charge+or+connect-sync,+but+turns+on.+Battery</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/76214</guid>
<pubDate>Sat, 16 Jan 2021 12:54:56 -0700</pubDate>
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<title><![CDATA[iPod 5th Generation (Video): iPod turns on, goes to Apple logo, then cuts off]]></title>
<description><![CDATA[<p>I turn my iPod on and I hear some odd clicking noises and then screen comes on and shows the Apple logo. I wait a couple seconds, then it cuts off and the hard drive spins down. I've done this many times with the same results. I tried diagnostic mode, but before it even finishes the first test, it cuts off. I suspect it's either the logic board or hard drive, but I'm not sure which. Can someone help?</p>

<p>⟐ Answer edited February 14, 2020 at 21:30 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/73241/iPod+turns+on,+goes+to+Apple+logo,+then+cuts+off</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/73241</guid>
<pubDate>Fri, 14 Feb 2020 21:30:44 -0700</pubDate>
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<item>
<title><![CDATA[iPod 5th Generation (Video): iPod Video new battery not charging]]></title>
<description><![CDATA[<p>My battery on iPod Video 30Gb died, so i replaced for a new one. But my iPod wont charge throught the usb 2.0 ports on my Mac, tried the block charger and that doesnt work. I tried another new battery and the same problem. I tired a new cable same results. any ideas?</p>

<p>⟐ Answered December 16, 2018 at 9:11 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/18086/iPod+Video+new+battery+not+charging</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/18086</guid>
<pubDate>Sun, 16 Dec 2018 09:11:56 -0700</pubDate>
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<title><![CDATA[iPod 5th Generation (Video): apple support error]]></title>
<description><![CDATA[<p>hello i got my ipod every time i turn it on my Ipod say www.apple.com/support/ipod?</p>

<p>i go there but theres no answes how to fix it. i tried doing a hard reset but that message still pops out? how can i fix this????</p>

<p>⟐ Answer accepted December 29, 2013 at 13:18 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/1340/apple+support+error</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/1340</guid>
<pubDate>Sun, 29 Dec 2013 13:18:30 -0700</pubDate>
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<title><![CDATA[iPod 5th Generation (Video): Upgrade my gen 5.5 30gb HDD with gen 7 160gb HDD]]></title>
<description><![CDATA[<p>Can I upgrade my gen 5.5 30gb HDD with gen7 160gb HDD?</p>

<p>⟐ Commented July 06, 2022 at 14:23 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/435935/Upgrade+my+gen+5.5+30gb+HDD+with+gen+7+160gb+HDD</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/435935</guid>
<pubDate>Wed, 06 Jul 2022 14:23:02 -0700</pubDate>
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