This issue has already been resolved. 90% of the time the jumper cable connection mentioned by Don L in the first answer is the solution. I have come across this issue many times.
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It is NOT a software issue. and most of the time it is NOT a camera issue. Replacing the camera will rarely VERY rarely help.
This issue has already been resolved. 90% of the time the jumper cable connection mentioned by Don L in the first answer is the solution. I have come across this issue many times.