Hey guys, got a question from my other technician. He replaced the Digitizer on an iPad 4th Generation. Tested it and everything worked fine until the customer brought it home. Now apparently the device boot loops three times then starts up after the third try. The device when we gave it back to her was on iOS 7 7.1.2 so that was fully updated. She had called and I informed her that either backing up the device and doing a factory restore and then restoring it from that back up or updating the device to iOS 8 (8.0.2) to see if maybe the software is the issue. That didn't work either. So we have it back here in the shop and we are attempting to do research but nothing has come up that is worth any value as far as information goes. Let us know what you think or if you have ran into this problem. He did search the forum for any similar problems and couldn't find anything. Any help would be fantastic! Thanks!
Hey guys, got a question from my other technician. He replaced the Digitizer on an iPad 4th Generation. Tested it and everything worked fine until the customer brought it home. Now apparently the device boot loops three times then starts up after the third try. The device when we gave it back to her was on iOS 7 7.1.2 so that was fully updated. She had called and I informed her that either backing up the device and doing a factory restore and then restoring it from that back up or updating the device to iOS 8 (8.0.2) to see if maybe the software is the issue. That didn't work either. So we have it back here in the shop and we are attempting to do research but nothing has come up that is worth any value as far as information goes. Let us know what you think or if you have ran into this problem. He did search the forum for any similar problems and couldn't find anything. Any help would be fantastic! Thanks!