Original post by: Thor Watsjold

Text:

Check that the controller is charged, and headset has power. Click the microphone mute button on the headset adapter to be sure mute setting is off. The Xbox One controller's firmware may need to be updated.

If problem persists, see the troubleshooting guide: [[Xbox One Stereo Headset Troubleshooting|Xbox One Stereo Headset Troubleshooting]]

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open