Original post by: Peter Kurapati

Text:

Ensure that the cable is securely connected to the computer but at the same time that it is not connected through the USB hub as these are not supported by this device. A direct connection from the camera to the computer is required. If problem persists, try uninstalling and re-installing the USB drive.

For further help, please refer to [[Sony Handycam DCR-SR42#Section_Camera_won_t_connect_with_computer|Sony Handycam DCR-SR42 Troubleshooting Guide]]

Status:

open