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Current version by: jayeff

Text:

Hi,
-
+Have you tried a different memory card?
+Are you using a Class 10 memory card to ensure optimum video recording?
Can you remove the memory card and insert it in a card reader connected to your PC and see if you can download from the card with no problems?
-
If it works with no problems, it may be either the USB cable, the camera's USB port or the camera (USB controller, card reader etc), that is at fault.
-
If there are still problems when downloading directly from the card perhaps your card is failing.
-
-Have you tried a different memory card? Are you using a Class 10 memory card to ensure optimum video recording?

Status:

open

Edit by: jayeff

Text:

Hi,
Can you remove the memory card and insert it in a card reader connected to your PC and see if you can download from the card with no problems?
If it works with no problems, it may be either the USB cable, the camera's USB port or the camera (USB controller, card reader etc), that is at fault.
If there are still problems when downloading directly from the card perhaps your card is failing.
-Have you tried a different memory card?
+
+Have you tried a different memory card? Are you using a Class 10 memory card to ensure optimum video recording?

Status:

open

Edit by: jayeff

Text:

Hi,
Can you remove the memory card and insert it in a card reader connected to your PC and see if you can download from the card with no problems?
If it works with no problems, it may be either the USB cable, the camera's USB port or the camera (USB controller, card reader etc), that is at fault.
If there are still problems when downloading directly from the card perhaps your card is failing.
+Have you tried a different memory card?

Status:

open

Original post by: jayeff

Text:

Hi,

Can you remove the memory card and insert it in a card reader connected to your PC and see if you can download from the card with no problems?

If it works with no problems, it may be either the USB cable, the camera's USB port or the camera (USB controller, card reader etc), that is at fault.

If there are still problems when downloading directly from the card perhaps your card is failing.

Status:

open