Kari, It sounds like you are trying to brew with a Keurig My-K reusable cup. Am I right? Check to be sure you removed the cup holder that came with the machine and replaced it with the My-K reusable filter. Here is a link to a video that explains how that is done. But you may still have some spitting coffee because Keurig My-K cups don't really work too well unless you modify the machine with the easy fix kit discussed elsewhere in this topic. Good luck.
https://www.youtube.com/watch?v=hh7EC_cO19o
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=== Update (02/27/2017) ===
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There is an easy fix on ebay that may fix this. It's a new part that fits into the Keurig lid that tightens the seal on the K-cup lid to stop water and coffee and grounds from escaping when the brewer pumps water into the K-cup. It's about $3 and is money back guaranteed. Check the list provided for machine model this fits into.
Kari, It sounds like you are trying to brew with a Keurig My-K reusable cup. Am I right? Check to be sure you removed the cup holder that came with the machine and replaced it with the My-K reusable filter. Here is a link to a video that explains how that is done. But you may still have some spitting coffee because Keurig My-K cups don't really work too well unless you modify the machine with the easy fix kit discussed elsewhere in this topic. Good luck.
https://www.youtube.com/watch?v=hh7EC_cO19o