In the middle of using my camera, it froze completely: the lens won't retract, there is nothing on the screen, turning it on or off makes no difference, etc. - it is basically dead. I checked the battery and it is fully charged; I changed the memory card, with no result. I don't understand what could have happened: it wasn't dropped or banged or anything; it just quit. The only thing out of the ordinary was that my 3-yr-old granddaughter was trying to take pictures with it (with me sitting right beside her). Her fingers are very small and she had trouble reaching the buttons, so I'm wondering if she could somehow have pressed some combination of buttons that caused the camera to freeze. I would be surprised if that were the case, because in my considerable experienced with this camera, it is not finicky. Any ideas?
In the middle of using my camera, it froze completely: the lens won't retract, there is nothing on the screen, turning it on or off makes no difference, etc. - it is basically dead. I checked the battery and it is fully charged; I changed the memory card, with no result. I don't understand what could have happened: it wasn't dropped or banged or anything; it just quit. The only thing out of the ordinary was that my 3-yr-old granddaughter was trying to take pictures with it (with me sitting right beside her). Her fingers are very small and she had trouble reaching the buttons, so I'm wondering if she could somehow have pressed some combination of buttons that caused the camera to freeze. I would be surprised if that were the case, because in my considerable experienced with this camera, it is not finicky. Any ideas?
In the middle of using my camera, it froze completely: the lens won't retract, there is nothing on the screen, turning it on or off makes no difference, etc. - it is basically dead. I checked the battery and it is fully charged; I changed the memory card, with no result. I don't understand what could have happened: it wasn't dropped or banged or anything; it just quit. The only thing out of the ordinary was that my 3-yr-old granddaughter was trying to take pictures with it (with me sitting right beside her). Her fingers are very small and she had trouble reaching the buttons, so I'm wondering if she could somehow have pressed some combination of buttons that caused the camera to freeze. I would be surprised if that were the case, because in my considerable experienced with this camera, it is not finicky. Any ideas?