Original post by: Michael Portzer

Text:

Without knowing the model number, It would be difficult to give you a good answer.   That being said,  I recall a time when my grandson set passwords on his mother's Acer laptop.  I was at a loss as to how to reset them.  A phone call to Acer Tech support took care of the problem.  Seems there is a set of master passwords for most of their systems.  You might give them a call and see if they can help.

Status:

open