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Current version by: jayeff

Text:

Hi @zookster ,
What is not cooling the fridge, the freezer or both?
-Which fan is running? The evaporator fan, the compressor fan or both?
+Which fan is running? The evaporator fan, the condenser fan or both?
The evap fan will not run with the doors open -don't want to blow cold air out the door - so you'll have to listen for it running. Close and open door and listen if you can hear it start / stop with door close / open.
Is the evaporator getting icy cold? It is behind a panel in the freezer compartment as is the evap fan.
Here is a [https://www.searspartsdirect.com/model-number/79574023411/0583/0161000.html?searchType=modelSearch&q=795.74023.411&searchTerm=795.74023.411|link] to the parts for your fridge. It is handy as it gives an idea of the general location of the parts
=== Update (02/12/2018) ===
-
Hi @zookster ,
I know you said that you checked the refrigerant but do you know that for the Kenmore Elite series appliances (refrigerators) that there is a warranty of Five Years on the Sealed Refrigerant System and Ten Years on the Linear Compressor This is not as good as it sounds. After 1 year you still have to pay for the labour to get it repaired under warranty, just not the parts. Something to think about if you find that the compressor is faulty.
Here is the [https://www.kenmore.com/warranty-information/#three-b|link] to the warranty provisions. Scroll down to refrigerators

Status:

open

Edit by: jayeff

Text:

Hi @zookster ,
What is not cooling the fridge, the freezer or both?
Which fan is running? The evaporator fan, the compressor fan or both?
The evap fan will not run with the doors open -don't want to blow cold air out the door - so you'll have to listen for it running. Close and open door and listen if you can hear it start / stop with door close / open.
Is the evaporator getting icy cold? It is behind a panel in the freezer compartment as is the evap fan.
Here is a [https://www.searspartsdirect.com/model-number/79574023411/0583/0161000.html?searchType=modelSearch&q=795.74023.411&searchTerm=795.74023.411|link] to the parts for your fridge. It is handy as it gives an idea of the general location of the parts
=== Update (02/12/2018) ===
-Hi @zookster ,
-I know you said that you checked the refrigerant but do you know that for the Kenmore Elite series appliances (refrigerators) that there is a warranty of Five Years on Sealed Refrigerant System and Ten Years on Linear Compressor This is not as good as it sounds after 1 year you still have to pay for the labour to get it repaired under warranty, just not the parts.Something to think about if you find that the compressor is faulty.
+Hi @zookster ,
+
+I know you said that you checked the refrigerant but do you know that for the Kenmore Elite series appliances (refrigerators) that there is a warranty of Five Years on the Sealed Refrigerant System and Ten Years on the Linear Compressor This is not as good as it sounds. After 1 year you still have to pay for the labour to get it repaired under warranty, just not the parts. Something to think about if you find that the compressor is faulty.
+
Here is the [https://www.kenmore.com/warranty-information/#three-b|link] to the warranty provisions. Scroll down to refrigerators

Status:

open

Edit by: jayeff

Text:

Hi @zookster ,
What is not cooling the fridge, the freezer or both?
Which fan is running? The evaporator fan, the compressor fan or both?
The evap fan will not run with the doors open -don't want to blow cold air out the door - so you'll have to listen for it running. Close and open door and listen if you can hear it start / stop with door close / open.
Is the evaporator getting icy cold? It is behind a panel in the freezer compartment as is the evap fan.
Here is a [https://www.searspartsdirect.com/model-number/79574023411/0583/0161000.html?searchType=modelSearch&q=795.74023.411&searchTerm=795.74023.411|link] to the parts for your fridge. It is handy as it gives an idea of the general location of the parts
+
+=== Update (02/12/2018) ===
+
+Hi @zookster ,
+I know you said that you checked the refrigerant but do you know that for the Kenmore Elite series appliances (refrigerators) that there is a warranty of Five Years on Sealed Refrigerant System and Ten Years on Linear Compressor This is not as good as it sounds after 1 year you still have to pay for the labour to get it repaired under warranty, just not the parts.Something to think about if you find that the compressor is faulty.
+Here is the [https://www.kenmore.com/warranty-information/#three-b|link] to the warranty provisions. Scroll down to refrigerators

Status:

open

Edit by: jayeff

Text:

Hi @zookster ,
What is not cooling the fridge, the freezer or both?
Which fan is running? The evaporator fan, the compressor fan or both?
-The evap fan will not run with the doors open -don't want to blow cold air out the door - so you'll have to listen for it running. Close and open door and listen if you can hear it start / stop with door open / close.
+The evap fan will not run with the doors open -don't want to blow cold air out the door - so you'll have to listen for it running. Close and open door and listen if you can hear it start / stop with door close / open.
Is the evaporator getting icy cold? It is behind a panel in the freezer compartment as is the evap fan.
Here is a [https://www.searspartsdirect.com/model-number/79574023411/0583/0161000.html?searchType=modelSearch&q=795.74023.411&searchTerm=795.74023.411|link] to the parts for your fridge. It is handy as it gives an idea of the general location of the parts

Status:

open

Edit by: jayeff

Text:

Hi @zookster ,
What is not cooling the fridge, the freezer or both?
-Which fan is running?
-
-The evaporator fan, the compressor fan or both?
+Which fan is running? The evaporator fan, the compressor fan or both?
The evap fan will not run with the doors open -don't want to blow cold air out the door - so you'll have to listen for it running. Close and open door and listen if you can hear it start / stop with door open / close.
Is the evaporator getting icy cold? It is behind a panel in the freezer compartment as is the evap fan.
Here is a [https://www.searspartsdirect.com/model-number/79574023411/0583/0161000.html?searchType=modelSearch&q=795.74023.411&searchTerm=795.74023.411|link] to the parts for your fridge. It is handy as it gives an idea of the general location of the parts

Status:

open

Original post by: jayeff

Text:

Hi @zookster ,

What is not cooling the fridge, the freezer or both?

Which fan is running?

The evaporator fan, the compressor fan or both?

The evap fan will not run with the doors open -don't want to blow cold air out the door - so you'll have to listen for it running. Close and open door and listen if you can hear it start  / stop with door open / close.

Is the evaporator getting icy cold? It is behind a panel in the freezer compartment as is the evap fan.

Here is a [https://www.searspartsdirect.com/model-number/79574023411/0583/0161000.html?searchType=modelSearch&q=795.74023.411&searchTerm=795.74023.411|link] to the parts for your fridge. It is handy as it gives an idea of the general location of the parts

Status:

open