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Current version by: Danielle McComish

Title:

Why won't my iPad mini turn on?

Text:

I was on an app and it crashed. The screen went grey, so I tried to restart my iPad by holding down the power button and the home button simultaneously. My iPad turned off, but it never turned on again.

My iPad mini is new, I bought it less than six months ago and it is in perfect condition. I have had no previous problems, and haven't dropped it or anything.

I tried holding the power and home button simultaneously for 30+ seconds and still nothing has happened. I have charged it, held just the power button down, just the home button, the volume buttons, holding the power button for five seconds, and the home button as well for 15 more but still nothing. I have also tried to connect it to my laptop, but the screen is still just black.

I don't know what to do. Please help.

Device:

iPad mini 4 Wi-Fi

Status:

open

Accepted Answer:

-465482

Edit by: Danielle McComish

Title:

Why won't my iPad mini turn on?

Text:

I was on an app and it crashed. The screen went grey, so I tried to restart my iPad by holding down the power button and the home button simultaneously. My iPad turned off, but it never turned on again.

My iPad mini is new, I bought it less than six months ago and it is in perfect condition. I have had no previous problems, and haven't dropped it or anything.

I tried holding the power and home button simultaneously for 30+ seconds and still nothing has happened. I have charged it, held just the power button down, just the home button, the volume buttons, holding the power button for five seconds, and the home button as well for 15 more but still nothing. I have also tried to connect it to my laptop, but the screen is still just black.

I don't know what to do. Please help.

Device:

iPad mini 4 Wi-Fi

Status:

open

Accepted Answer:

+465482

Original post by: Danielle McComish

Title:

Why won't my iPad mini turn on?

Text:

I was on an app and it crashed. The screen went grey, so I tried to restart my iPad by holding down the power button and the home button simultaneously. My iPad turned off, but it never turned on again.

My iPad mini is new, I bought it less than six months ago and it is in perfect condition. I have had no previous problems, and haven't dropped it or anything.

I tried holding the power and home button simultaneously for 30+ seconds and still nothing has happened. I have charged it, held just the power button down, just the home button, the volume buttons, holding the power button for five seconds, and the home button as well for 15 more but still nothing. I have also tried to connect it to my laptop, but the screen is still just black.

I don't know what to do. Please help.

Device:

iPad mini 4 Wi-Fi

Status:

open