Current version by: oldturkey03 (vote details)

Title:

iPhone won't charge and keeps restarting, it won't even die.

Text:

Device:

iPhone 6s Plus

Status:

open

Accepted Answer:

Edit by: Maya J

Title:

iPhone won't charge and keeps restarting, it won't even die.

Text:

Device:

iPhone 6s Plus

Status:

open

Original post by: Maya J

Title:

iPhone won't charge and keeps restarting, it won't even die.

Text:

I'm completely stumped by this.

Last night, I dropped my phone (protected by a case) but my charger broke. I have a spare one that I decided to use but I woke up this morning and it was at the same percentage, 6%.  Now it's completely stuck at 2%. The phone keeps restarting every few minutes, if it goes to 1% it'll jump back to 2 after it restarts. It seems I can't let it die at this point which is weird.

I had the battery replaced a couple of weeks ago, so it's brand new. Could it be the charger? But if so, why is it keep restarting?

Device:

iPhone 6s Plus

Status:

open