Original post by: jkbmjp

Title:

Officejet Pro 6968 no black

Text:

I have a Officejet Pro 6968 series printer. It is not printing in black.  I put in a new black HP cartridge.  The color appears to be ok. I have tried to copy something and get a blank page. I have tried to print and nothing except color comes out.

I have tried several cleanings and alignment.  The printer doesn’t print in black.

Device:

HP Officejet Pro 6835

Status:

open