Current version by: oldturkey03 (vote details)

Text:

the only way is to get previous owners icloud password etc...  i purchased an iphone 6 from a secondhand retail store and phone was asking gor previous owners icloud info, i paid to try and havd this removed through icloud removal site but this failed as previous owner hadnt turned off 'find my phone'.  Real pathetic Apple wouldnt resolve this even with proof of purchase :(

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Edit by: Matt Sibley, mayer, Charlie B, Alec, jayeff, [deleted], and oldturkey03 (vote details)

Text:

the only way is to get previous owners icloud password etc...  i purchased an iphone 6 from a secondhand retail store and phone was asking gor previous owners icloud info, i paid to try and havd this removed through icloud removal site but this failed as previous owner hadnt turned off 'find my phone'.  Real pathetic Apple wouldnt resolve this even with proof of purchase :(

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Original post by: GT Townsend

Text:

the only way is to get previous owners icloud password etc...  i purchased an iphone 6 from a secondhand retail store and phone was asking gor previous owners icloud info, i paid to try and havd this removed through icloud removal site but this failed as previous owner hadnt turned off 'find my phone'.  Real pathetic Apple wouldnt resolve this even with proof of purchase :(

Status:

open