Current version by: jamiebrowm

Title:

iTunes error code 2015 during iPhone 4 restore

Text:

Hi,

I have an iPhone 4 which bootloops and have been trying to restore or update it via itunes.  I have disassembled it to replace the screen so warranty is out of the question(it’s “obsolete” anyway). I plug the phone into my pc whilst holding down the home button and the itunes/lightning logo shows up on the iphone and itunes detects it. I then get the option to upgrade or restore and I click restore. The bar at the top says ‘Extracting Software’ however after that, I hear the device being ejected then reconnected, the phone reboots and I get ‘Unknown error 2015’. Does anyone have a possible solution?

Thanks

Device:

iPhone 4

Status:

open

Accepted Answer:

Original post by: jamiebrowm

Title:

iTunes error code 2015 during iPhone 4 restore

Text:

Hi,

I have an iPhone 4 which bootloops and have been trying to restore or update it via itunes.  I have disassembled it to replace the screen so warranty is out of the question(it’s “obsolete” anyway). I plug the phone into my pc whilst holding down the home button and the itunes/lightning logo shows up on the iphone and itunes detects it. I then get the option to upgrade or restore and I click restore. The bar at the top says ‘Extracting Software’ however after that, I hear the device being ejected then reconnected, the phone reboots and I get ‘Unknown error 2015’. Does anyone have a possible solution?

Thanks

Device:

iPhone 4

Status:

open