Current version by: Tim Funk
Title:
Power light lit but black screen
Text:
My HP laptop stopped working today. When turned on the power light is lit, but the screen is black. The Caps Lock key light flashes in the following sequence - 5 long and 3 short flashes. HP website shows a possible system board issue. There is nothing displayed when connecting a secondary monitor. Any ideas on how to fix?
Device:
HP Pavilion 15-au123cl
Status:
open
Accepted Answer:
| + | 556273 |
|---|
Original post by: Tim Funk
Title:
Power light lit but black screen
Text:
My HP laptop stopped working today. When turned on the power light is lit, but the screen is black. The Caps Lock key light flashes in the following sequence - 5 long and 3 short flashes. HP website shows a possible system board issue. There is nothing displayed when connecting a secondary monitor. Any ideas on how to fix?
Device:
HP Pavilion 15-au123cl
Status:
open