Skip to main content
Help

Original post by: Jason Thurlow

Text:

here we go tell me why my iphone 6s plus which i used for a while ,anyway i reset the password for my icloud account as i forgot it,which takes 28 days RESET after which i then tried to log back into my fully fixed 6s but it said apple id and password were incorrect i 100% have the correct id: and a new password which works if i use a pc to log in to icloud

i called apple support and was told that the phone i had been using for a year did not have the correct apple id associated with the device yet i have not changed it so now i have a paperweight and its there fault so to sum up

correct apple id:

correct password

my 6s is now a paperweight  thanks apple

customer satisfaction ZEROOO

Status:

open