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Current version by: Arielle Sampson

Text:

-Could not get it to connect to wifi trough the auto process.[br]
+Could not get it to connect to wifi through the auto process.[br]
+
So I started a session just to connect the chime.
-When my chime asked if should connect to the same ssid as the doorbell I told it not to. Then in the next screen I selected the same ssid manually and filled in the password myself. I then connected in 10 seconds and stared a firmware update. Far away from the router. Works well together now.
+When my chime asked if should connect to the same SSID as the doorbell I told it not to. Then on the next screen, I selected the same SSID manually and filled in the password myself. I then connected in 10 seconds and started a firmware update. Far away from the router. Works well together now.
+
+If your Ring Video Doorbell refuses to connect to Wi-Fi or you are not receiving notifications, there could be a problem with your Wi-Fi router channel or the router placement. See this [https://www.ifixit.com/Wiki/Ring_Video_Doorbell_Has_Poor_or_No_Wi-Fi_Signal?revisionid=HEAD|Ring Video Doorbell Has Poor or No Wi-Fi Signal problem page] for possible causes and solutions.

Status:

open

Original post by: admiraal77

Text:

Could not get it to connect to wifi trough the auto process.[br]

So I started a session just to connect the chime.

When my chime asked if should connect to the same ssid as the doorbell I told it not to. Then in the next screen I selected the same ssid manually and filled in the password myself. I then connected in 10 seconds and stared a firmware update.  Far away from the router. Works well together now.

Status:

open