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Current version by: Alexa Fujise

Title:

Why can't I connect to the internet?

Text:

Until a few days ago, i had no problem connecting to my home WiFi network.  Now it won’t connect and won’t even recognize other networks in the area.   Troubleshooter says there is a problem with the adapter; says the status of the adapter is “not operational.”  What are my options at this point?  Can/should I replace the adapter myself?

Device:

Dell Inspiron 17 5767

Status:

open

Accepted Answer:

+644436

Original post by: Alexa Fujise

Title:

Why can't I connect to the internet?

Text:

Until a few days ago, i had no problem connecting to my home WiFi network.  Now it won’t connect and won’t even recognize other networks in the area.   Troubleshooter says there is a problem with the adapter; says the status of the adapter is “not operational.”  What are my options at this point?  Can/should I replace the adapter myself?

Device:

Dell Inspiron 17 5767

Status:

open