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Current version by: knipwim

Title:

USB devices are not working on my HP Laptop

Text:

Alright, so here’s what I’ve got

- Windows 10 Home

- Hp x360 1020 G2 (This wasn’t on the device list, so i chose the most similar type)

- Any kind of mouse

- J.Burrows Type-C USB 3.0 Hub 4 Port

- Just a quick thing, this model of computer has no USB ports so the hub is required

My issue is that whenever I plug any form of mouse into my laptop, nothing happens. The red light on the mouse will either just stay on, or only light up for a second. When I try this mouse on other computers, it will work perfectly with no issues at all. Before you say “Well then it’s obviously your USB hub”, its not. A friend let me try the hub on their exact same model computer, and it worked. In device manager, instead of showing the mouse it says things like “Unknown USB Device (Port Reset Failed)”. If anyone could help I would greatly appreciate it.

Device:

-EliteBook x360 1030 G3
+HP EliteBook x360 1030 G3

Status:

open

Accepted Answer:

655640

Edit by: QualityPotato 99

Title:

USB devices are not working on my HP Laptop

Text:

Alright, so here’s what I’ve got

- Windows 10 Home

- Hp x360 1020 G2 (This wasn’t on the device list, so i chose the most similar type)

- Any kind of mouse

- J.Burrows Type-C USB 3.0 Hub 4 Port

- Just a quick thing, this model of computer has no USB ports so the hub is required

My issue is that whenever I plug any form of mouse into my laptop, nothing happens. The red light on the mouse will either just stay on, or only light up for a second. When I try this mouse on other computers, it will work perfectly with no issues at all. Before you say “Well then it’s obviously your USB hub”, its not. A friend let me try the hub on their exact same model computer, and it worked. In device manager, instead of showing the mouse it says things like “Unknown USB Device (Port Reset Failed)”. If anyone could help I would greatly appreciate it.

Device:

EliteBook x360 1030 G3

Status:

open

Accepted Answer:

+655640

Edit by: QualityPotato 99

Title:

-Mouse works on any other computer, yet not mine
+USB devices are not working on my HP Laptop

Text:

Alright, so here’s what I’ve got

- Windows 10 Home

- Hp x360 1020 G2 (This wasn’t on the device list, so i chose the most similar type)

- Any kind of mouse

- J.Burrows Type-C USB 3.0 Hub 4 Port

- Just a quick thing, this model of computer has no USB ports so the hub is required

My issue is that whenever I plug any form of mouse into my laptop, nothing happens. The red light on the mouse will either just stay on, or only light up for a second. When I try this mouse on other computers, it will work perfectly with no issues at all. Before you say “Well then it’s obviously your USB hub”, its not. A friend let me try the hub on their exact same model computer, and it worked. In device manager, instead of showing the mouse it says things like “Unknown USB Device (Port Reset Failed)”. If anyone could help I would greatly appreciate it.

Device:

EliteBook x360 1030 G3

Status:

open

Edit by: QualityPotato 99

Title:

-Mouse work on any other computer, yet not mine
+Mouse works on any other computer, yet not mine

Text:

Alright, so here’s what I’ve got

- Windows 10 Home

- Hp x360 1020 G2 (This wasn’t on the device list, so i chose the most similar type)

- Any kind of mouse

- J.Burrows Type-C USB 3.0 Hub 4 Port

- Just a quick thing, this model of computer has no USB ports so the hub is required

My issue is that whenever I plug any form of mouse into my laptop, nothing happens. The red light on the mouse will either just stay on, or only light up for a second. When I try this mouse on other computers, it will work perfectly with no issues at all. Before you say “Well then it’s obviously your USB hub”, its not. A friend let me try the hub on their exact same model computer, and it worked. In device manager, instead of showing the mouse it says things like “Unknown USB Device (Port Reset Failed)”. If anyone could help I would greatly appreciate it.

Device:

EliteBook x360 1030 G3

Status:

open

Original post by: QualityPotato 99

Title:

Mouse work on any other computer, yet not mine

Text:

Alright, so here’s what I’ve got

- Windows 10 Home

- Hp x360 1020 G2 (This wasn’t on the device list, so i chose the most similar type)

- Any kind of mouse

- J.Burrows Type-C USB 3.0 Hub 4 Port

- Just a quick thing, this model of computer has no USB ports so the hub is required

My issue is that whenever I plug any form of mouse into my laptop, nothing happens. The red light on the mouse will either just stay on, or only light up for a second. When I try this mouse on other computers, it will work perfectly with no issues at all. Before you say “Well then it’s obviously your USB hub”, its not. A friend let me try the hub on their exact same model computer, and it worked. In device manager, instead of showing the mouse it says things like “Unknown USB Device (Port Reset Failed)”. If anyone could help I would greatly appreciate it.

Device:

EliteBook x360 1030 G3

Status:

open