Current version by: Chris

Title:

Water damage, iPhone 11 Black screen still Responsive

Text:

iPhone 11 bought in March 2020  from Apple, limited warranty-

-Current condition: Black screen, will not display anything no matter what, still responsive to touch and will charge (it makes the accompanying noises/vibrations and an alarm went off which I stopped by touching usual spot)

-Previously had an iPhone 7+ that had been submerged in pool water on multiple occasions for various times and it works perfectly

-Googled if newer phone was water-proof yesterday came up with the 2 meters/30 minutes resistance

-Submerged it for no more that 10 secs 2 inches underwater- did this 3 times

-May have been splashed close by?

-Sat it on a table for a good hour

-Picked up and noticed slight screen glitch- scrolling through photos too fast would cause tiny tiny grey grid to cover entire screen

-Over the next 2-3 hours, proceeded to use phone as per usual, restarting periodically and playing a YouTube sound clip to vibrate water out of speakers

-Screen glitched more and more often with use

-Plugged in charger and got the water notification, unplugged but re-plugged not to long after, force restart

-Darker patch, “oil” spill-like appeared in bottom left corner

-Stopped working entirely, current condition as above

Device:

iPhone 11

Status:

open

Accepted Answer:

Original post by: Chris

Title:

Water damage, iPhone 11 Black screen still Responsive

Text:

iPhone 11 bought in March 2020  from Apple, limited warranty-

-Current condition: Black screen, will not display anything no matter what, still responsive to touch and will charge (it makes the accompanying noises/vibrations and an alarm went off which I stopped by touching usual spot)

-Previously had an iPhone 7+ that had been submerged in pool water on multiple occasions for various times and it works perfectly

-Googled if newer phone was water-proof yesterday came up with the 2 meters/30 minutes resistance

-Submerged it for no more that 10 secs 2 inches underwater- did this 3 times

-May have been splashed close by?

-Sat it on a table for a good hour

-Picked up and noticed slight screen glitch- scrolling through photos too fast would cause tiny tiny grey grid to cover entire screen

-Over the next 2-3 hours, proceeded to use phone as per usual, restarting periodically and playing a YouTube sound clip to vibrate water out of speakers

-Screen glitched more and more often with use

-Plugged in charger and got the water notification, unplugged but re-plugged not to long after, force restart

-Darker patch, “oil” spill-like appeared in bottom left corner

-Stopped working entirely, current condition as above

Device:

iPhone 11

Status:

open