I had one of these. First two times I had a problem I was able to google it and apply a hair dryer to defrost cooling pathways. Next time total loss. Fix it guy came over and said everything looks OK thermostat is a little out of tolerance so he is going to order one and come back and replace it. I said if the thermostat is the problem why is it calling for cooling with the compressor on 24 hours a day. He eventually said he would be back and replace the compressor. After that spent more time with the hair dryer the the compressor went out again a couple years later. Same fix it guy came back and immediately said he would replace the compressor and coil so clearly by that time this was a known issue no cost to me. Worked for another two years then same problem. That was the last straw. still under warranty but I tossed it out and got a new brand. Get your warranty repair if it is free like I did but eventually you are going to get tired of not having a fridge for 2 months every time this happens (they need to come out and diagnose then come out and fix it). Do not buy this model.