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Current version by: jayeff

Text:

Hi @decent_n_devil
Seems as though both of the antenna cables have not been reconnected to the WLAN card (WiFi and Bluetooth are both in this card).
-Here's the [link|http://h10032.www1.hp.com/ctg/Manual/c06189775.pdf|maintenance and service guide] taken from this support [link|https://support.hp.com/us-en/product/hp-15-ay000-notebook-pc-series/10862300/model/11830187/manuals|webpage] for the laptop.
+Here's the [link|http://h10032.www1.hp.com/ctg/Manual/c06189775.pdf|maintenance and service guide] taken from this [link|https://support.hp.com/us-en/product/hp-15-ay000-notebook-pc-series/10862300/model/11830187/manuals|support webpage|new_window=true] for the laptop.
Go to p.54 to view the ''***necessary*** pre-requisite steps'' and then the procedure to remove the WLAN card.
You don't have to remove the card, simply gain access to it. On p.55 you can see where the antenna cables are connected to the card and which one goes where i.e. black cable and white cable on the card connectors.

Status:

open

Edit by: jayeff

Text:

Hi @decent_n_devil
-Seems as though both of the antenna cables have not been reconnected to the WLAN card (WiFi and Bluetooth).
+Seems as though both of the antenna cables have not been reconnected to the WLAN card (WiFi and Bluetooth are both in this card).
-Here's the [http://h10032.www1.hp.com/ctg/Manual/c06189775.pdf|maintenance and service guide] taken from this support [https://support.hp.com/us-en/product/hp-15-ay000-notebook-pc-series/10862300/model/11830187/manuals|webpage] for the laptop.
+Here's the [link|http://h10032.www1.hp.com/ctg/Manual/c06189775.pdf|maintenance and service guide] taken from this support [link|https://support.hp.com/us-en/product/hp-15-ay000-notebook-pc-series/10862300/model/11830187/manuals|webpage] for the laptop.
Go to p.54 to view the ''***necessary*** pre-requisite steps'' and then the procedure to remove the WLAN card.
You don't have to remove the card, simply gain access to it. On p.55 you can see where the antenna cables are connected to the card and which one goes where i.e. black cable and white cable on the card connectors.

Status:

open

Original post by: jayeff

Text:

Hi @decent_n_devil

Seems as though both of the antenna cables have not been reconnected to the WLAN card (WiFi and Bluetooth).

Here's the [http://h10032.www1.hp.com/ctg/Manual/c06189775.pdf|maintenance and service guide] taken from this support [https://support.hp.com/us-en/product/hp-15-ay000-notebook-pc-series/10862300/model/11830187/manuals|webpage] for the laptop.

Go to p.54 to view the ''***necessary*** pre-requisite steps'' and then the procedure to remove the WLAN card.

You don't have to remove the card, simply gain access to it. On p.55 you can see where the antenna cables are connected to the card and which one goes where i.e. black cable and white cable on the card connectors.

Status:

open