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Current version by: Jeffs DeBernido

Title:

Possible Missing Component In SSD Slot?

Text:

My husband and I were trying to install the WD_BLACK 1TB SN850x w/ Heatsink and could not get the PS5 to register it was there. We tried resetting the SSD multiple times but the expected screen to format the card never popped up.

I've returned the SSD and am going to get a replacement but we both separately noticed that the SSD slot on our PS5 might be missing a component that may also be a factor?

Every picture I've seen of the slot shows there being a green plate that the SSD sits on. Ours does not have this and trying to get the spacer to stay put definitely feels like it's on hard mode.

Anyone else have any experience with this? Is this just a manufacturing difference or should we be reaching out to Sony for a replacement?

Picture attached for reference.

[image|2809503]

Device:

PlayStation 5

Status:

open

Accepted Answer:

+758759

Original post by: Jeffs DeBernido

Title:

Possible Missing Component In SSD Slot?

Text:

My husband and I were trying to install the WD_BLACK 1TB SN850x w/ Heatsink and could not get the PS5 to register it was there. We tried resetting the SSD multiple times but the expected screen to format the card never popped up.

I've returned the SSD and am going to get a replacement but we both separately noticed that the SSD slot on our PS5 might be missing a component that may also be a factor?

Every picture I've seen of the slot shows there being a green plate that the SSD sits on. Ours does not have this and trying to get the spacer to stay put definitely feels like it's on hard mode.

Anyone else have any experience with this? Is this just a manufacturing difference or should we be reaching out to Sony for a replacement?

Picture attached for reference.

[image|2809503]

Device:

PlayStation 5

Status:

open