If the model number of the laptop is [https://www.amazon.com.au/Chromebook-Computer-Touchscreen-Quad-Core-Bluetooth/dp/B07PSDYYK2|C523NA] (seems to match the description you provided) it may be a loose or faulty USB-C port.
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If the model number of the laptop is [link|https://www.amazon.com.au/Chromebook-Computer-Touchscreen-Quad-Core-Bluetooth/dp/B07PSDYYK2|C523NA] (seems to match the description you provided) it may be a loose or faulty USB-C charge port.
If the port is damaged (use a magnifying glass and check) then if so fortunately the port is on a separate sub board in the laptop so you don't have to try and find the exact replacement USB-C connector.
It could also just be loose and may only need to be re-soldered back on.
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There are 2 IO (Input/output) boards available for the model. Asus part # [https://www.ebay.com/itm/333132821015|90NX01R0-R10010] and [https://www.ebay.com/itm/334358813498|90NX01R0-R10011] (supplier examples only to show cost of part)
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There are 2 IO (Input/output) boards available for the model. Asus part # [link|https://www.ebay.com/itm/333132821015|90NX01R0-R10010] and [link|https://www.ebay.com/itm/334358813498|90NX01R0-R10011] (supplier examples only to show cost of part)
I'm not sure which one is the one you need but either should work as they're both listed in the parts list for the laptop. Check what is printed on the board in your laptop. If you decide to replace the board, search online using the ''part number only,'' to find suppliers that suit you best.
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Here's a teardown [https://www.youtube.com/watch?v=bL-0oRWq-HE|video] that may help.
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Here's a teardown [link|https://www.youtube.com/watch?v=bL-0oRWq-HE|video] that may help.
Hi @rungirl
If the model number of the laptop is [https://www.amazon.com.au/Chromebook-Computer-Touchscreen-Quad-Core-Bluetooth/dp/B07PSDYYK2|C523NA] (seems to match the description you provided) it may be a loose or faulty USB-C port.
If the port is damaged (use a magnifying glass and check) then if so fortunately the port is on a separate sub board in the laptop so you don't have to try and find the exact replacement USB-C connector.
It could also just be loose and may only need to be re-soldered back on.
There are 2 IO (Input/output) boards available for the model. Asus part # [https://www.ebay.com/itm/333132821015|90NX01R0-R10010] and [https://www.ebay.com/itm/334358813498|90NX01R0-R10011] (supplier examples only to show cost of part)
I'm not sure which one is the one you need but either should work as they're both listed in the parts list for the laptop. Check what is printed on the board in your laptop. If you decide to replace the board, search online using the ''part number only,'' to find suppliers that suit you best.
Here's a teardown [https://www.youtube.com/watch?v=bL-0oRWq-HE|video] that may help.