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Current version by: OSANEBI NWANGI

Title:

The discrete gpu for gaming not detected

Text:

DURING GAMING ON MY LAPTOP, I PLUGGED IN THE HDMI CABLE TO ENABLE ME PLAY ON TV SCREEN. AFTER SOME TIME, I HEARD A LITTLE POP NOISE AND THE LAPTOP DISCONNECTED FROM THE TV AND THE GAME EXITTED. AFTER THIS I TRIED TO RERUN THE GAME AND IT STARTED STUTTERING. I HAVE TRIED BIOS RESET, REINSTALLING THE GRAPHICS DRIVER ALL THIS DIDN'T WORK UNTIL I OPENED THE LAPTOP AND I SAW ON THE MOTHERBOARD, CLOSE TO THE DISCRETE GPU ON OF THE SMALL POWER CAPACITORS WAS FRIED. I HAVE ATTACHED THE PICTURE FOR REFERENCE. QUESTION NOW IS I DONT KNOW IF ANY OTHER COMPONENTS IS BAD AND WHAT SOLUTIONS CAN BE OFFERED AS WARRANTY IS ALREADY EXPIRED.

THE PCB NO. IS PC8645

[image|3037037]

[image|3037030]

[image|3037029]

[image|3037026]

Device:

Dell G5 SE-5505

Status:

open

Accepted Answer:

+804968

Original post by: OSANEBI NWANGI

Title:

The discrete gpu for gaming not detected

Text:

DURING GAMING ON MY LAPTOP, I PLUGGED IN THE HDMI CABLE TO ENABLE ME PLAY ON TV SCREEN. AFTER SOME TIME, I HEARD A LITTLE POP NOISE AND THE LAPTOP DISCONNECTED FROM THE TV AND THE GAME EXITTED. AFTER THIS I TRIED TO RERUN THE GAME AND IT STARTED STUTTERING. I HAVE TRIED BIOS RESET, REINSTALLING THE GRAPHICS DRIVER ALL THIS DIDN'T WORK UNTIL I OPENED THE LAPTOP AND I SAW ON THE MOTHERBOARD, CLOSE TO THE DISCRETE GPU ON OF THE SMALL POWER CAPACITORS WAS FRIED. I HAVE ATTACHED THE PICTURE FOR REFERENCE. QUESTION NOW IS I DONT KNOW IF ANY OTHER COMPONENTS IS BAD AND WHAT SOLUTIONS CAN BE OFFERED AS WARRANTY IS ALREADY EXPIRED.

THE PCB NO. IS PC8645

[image|3037037]

[image|3037030]

[image|3037029]

[image|3037026]

Device:

Dell G5 SE-5505

Status:

open