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Current version by: oldturkey03

Title:

Camera working for pictures but not for videos

Text:

Hello!

I have an Asus ZenFone 6 (ZS630KL) which had some water damage, and the camera was not detected at all by the phone.

Now I cleaned a bit all the connectors, and the camera works again! (the main one works at least).

The problem is that, even if the camera is working when taking pictures, when recording videos the quality is horrible and it is sometime not even detected (for instance, I am not able to make a videocall via whatsapp).

What can be the issue? Has anyone some ideas about how can the same sensor work for a picture but not for a video?

Thanks!

Device:

-ZenFone 6
+Asus ZenFone 6

Status:

open

Original post by: Piripuz

Title:

Camera working for pictures but not for videos

Text:

Hello!

I have an Asus ZenFone 6 (ZS630KL) which had some water damage, and the camera was not detected at all by the phone.

Now I cleaned a bit all the connectors, and the camera works again! (the main one works at least).

The problem is that, even if the camera is working when taking pictures, when recording videos the quality is horrible and it is sometime not even detected (for instance, I am not able to make a videocall via whatsapp).

What can be the issue? Has anyone some ideas about how can the same sensor work for a picture but not for a video?

Thanks!

Device:

ZenFone 6

Status:

open