Try enabling the ''raise to wake setting'' and check if lifting the phone works to turn on the screen.
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Try enabling the ''raise to wake'' setting and check if lifting the phone works to turn on the screen.
Go to S''ettings → Convenience Aid → Gesture and Motions → Wake to raise.''
If it also doesn't work there may be a problem with the proximity sensor in the phone. Is the phone in a protective case at all? If so remove it from the case and check if you can wake up the phone by pressing the power button or lifting the phone.
Hi @yayatsugiat
Try enabling the ''raise to wake setting'' and check if lifting the phone works to turn on the screen.
Go to S''ettings → Convenience Aid → Gesture and Motions → Wake to raise.''
If it also doesn't work there may be a problem with the proximity sensor in the phone. Is the phone in a protective case at all? If so remove it from the case and check if you can wake up the phone by pressing the power button or lifting the phone.