What is the full model number of the laptop as shown on the product info label on the bottom of the laptop?
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Asking because in the HP 17-by0000 series there is no separately removable RTC (cmos) coin cell battery. The RTC (cmos) battery voltage is now being supplied by a +3.3V DC feed from the main battery in the laptop.
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Asking because in the HP 17-by0000 series there is no separately removable RTC (cmos) coin cell battery. The RTC (cmos) battery voltage is being supplied by a +3.3V DC feed from the main battery in the laptop.
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If the laptop is not starting and if you wish to try a power reset to reset the BIOS back to its factory default state, to see if that fixes it, try disconnecting the main battery from the motherboard (you don't have to remove the battery, just disconnect it) and then press and hold the laptop's Power button for 30 seconds and then release it. Reconnect the battery and check if it starts OK
+
If the laptop is not starting etc and if you wish to try a power reset to reset the BIOS back to its factory default state, to see if that fixes it, try disconnecting the main battery from the motherboard (you don't have to remove the battery, just disconnect it) and then press and hold the laptop's Power button for 30 seconds and then release it. Reconnect the battery and check if it starts OK
Hi @waynes20067,
What is the full model number of the laptop as shown on the product info label on the bottom of the laptop?
Asking because in the HP 17-by0000 series there is no separately removable RTC (cmos) coin cell battery. The RTC (cmos) battery voltage is now being supplied by a +3.3V DC feed from the main battery in the laptop.
If the laptop is not starting and if you wish to try a power reset to reset the BIOS back to its factory default state, to see if that fixes it, try disconnecting the main battery from the motherboard (you don't have to remove the battery, just disconnect it) and then press and hold the laptop's Power button for 30 seconds and then release it. Reconnect the battery and check if it starts OK