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Original post by: Alex

Title:

What do I really need? What is broken in my headset?

Text:

It's a long story, but not even Steam support helps me and sends me here.

Basically the audio on the left side of the headset disappeared completely, I swapped both speakers to see if it was a problem with the left speaker but no, I realized that it was already something internal to the headset, both speakers are fine.

I checked that if I press a little with my finger on the speaker arm the audio returns to normal but when I stop pressing it it disappears again, so I guess it could be something about the pins that don't contact well, I have no idea.

What is the part I need to repair it? I hope someone can help me, I haven't found anyone with the same problem.

Device:

Valve Index Headset

Status:

open