I have 2 charge 5 updated. Have the same problem as everyone else. Paired alone it’s fine. Try to use the stereo mode and it keeps cutting out. Now I read what they said about interference. So I say to my wife. Don’t use the microwave. Go unplug all my 2.4 and 5 GB devices. Wait. I won’t have wifi to stream my music. Well ok I just try my cellular connection till I get this figured out. I say babe. Walk my phone and the 2 speakers to the end of the yard. Away from modern technology. Then try it. Hmmmmm still doing it . I say babe set down everything and walk away. She says whaaaat. Guess she couldn’t hear me way out there. SO I yell it again real load. Dam still not working. I yell back out. Put the speakers close together. I mean nothing like experience stereo with the speakers close together touching each other. Hmmmm. Still doing it. I yell out. Bring them back in. I tell her thanks for the help and good job and send her on her way and investigate more. Hmmm. See something interesting. Make sure both speakers are not both connected to Bluetooth. Well they both were. Ok maybe we getting somewhere with this. Hook one up to blue tooth. Then pair the other one through the app. Try it out. Ok it’s playing stereo. Oh dam. There it goes again. Now I yell to my wife. Your not using the microwave are you. No Im not she says. You didn’t plug anything back in did you. No I didn’t. Ok then I need you to walk back out in the yard. Why don’t you do that yourself she says. Yea I guess I could. Walk it out there. Try all that all over again and the same thing. Even make sure the speakers are touching each other for that great stereo sound. Nothing like stereo with zero separation. Try placing the phone in different spots. I did notice that touching the phone didn’t help my problem. Made it worse. Just walking by the speaker would cause it to screw up. I also noticed if I would get a email notification with sound it would mess it up. I just wanted to say to the engineers who designed this. Good job JBL employees that might not be employed anymore. Let’s make a app for the charge 5 that gives you stereo but at the same time is interrupted with all the modern technology that comes along with your home. Cameras, wifi, microwave ovens. Wireless headphones that are 2.4 GH. They even said RF. I swear I didn’t touch the remote for my ceiling fan even once during this whole process. Even the phone that your using it with messes it up if you touch it. I am truly impressed. I’m even more impressed that you still have not fixed it. Been a year I been playing with this. Been reading back 2 years for some. I thought to my self. At this point I would settle with a wire connected to both speaker to transmit data. There’s a idea. But not a great idea but better then what they come up with. Just make the cord more then 12 inches long so I can enjoy a little separation with the stereo sound.