Hi @warrenfryejr
With your model it could either be a problem with the [https://www.partselect.com/PS11743345-Whirlpool-WP63907-Suspension-Spring.htm?SourceCode=22&SearchTerm=11016612690&ModelNum=11016612690|suspension springs] or perhaps the [https://www.partselect.com/PS11751118-Whirlpool-WPW10250667-Tub-Spring.htm?SourceCode=22&SearchTerm=11016612690&ModelNum=11016612690|tub spring] or both types.
The supplier links above are only there because they have videos that show how to remove/replace the parts. If they need replacing, search online for the ''manufacturer's part number'' for each part shown in the links to find suppliers that suit you best