When I go to hit the power button my toothbrush vibrates 3-4 times in sets of two but won't turn on and vibrate. No lights show or anything... Also, it won't charge when in the case or the glass cup. Is it a battery issue or what?
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There are some goid suggestions here,
Philips Sonicare DiamondClean Troubleshooting
Make sure the glass cup has a goid connection and is charging.
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