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Repair and additional information for the GE Refrigerator GSS25SGS***—a 2008 side-by-side door refrigerator with automatic defrost and anti-sweat heater switch features. This page covers information for model numbers matching the pattern GSS25SGS***.

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Fridge&freeze not cold but produce frozen

GSS25GMHJCES  

Service call on GE side by side. CX said unit was making noise one night and had h20 on floor following morning. Now both units too warm, with exception of produce drawer...too cold. Did the self diag- indicated fan #5 open. All others p(ass). So I look to the dampers. a volt check between the j2 and j3 contacts only gave a .1 standing voltage on all dampers. Any clues...anyone? Thx

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Hi @edman77843

The fault code you said indicated it is for a fan?

Have you checked that the evap fan was working?

Here's the evap fan troubleshooting flowchart (which includes the dampers) from the service manual for the model that may help.

Here's the mini manual as well showing the wiring

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