GE Front Load Washing Machine Not Draining - Drain Pump Replacement

Verify that the drain hose is not inserted too far into the standpipe.

Ensure the drain hose has no kinks or damage that might block water flow.

Pull the hose back slightly if it's pushed in too deep to avoid siphoning or backflow.

Open the lower housing by removing its cover at the bottom front of the washer.

Pull the plastic tray down to reveal the blue release knob on the pump filter.

Place a towel or tray underneath and slowly turn the knob counterclockwise to release water.

Use the knob to control the water flow until it fully drains from the pump housing.

Remove and inspect the filter for debris or obstructions and clean it thoroughly.

Pull the dispenser drawer out fully and press the tab at the back to release it.

Remove the five screws on the dispenser housing using a suitable screwdriver.

Lift the console on the left side and push it right to dislodge it from the washer.

Take out the three small screws on the top edge of the front panel.

Slide the panel forward and lift it up to access the top of the machine.

Detach or reposition the short wire harness if needed to gain more access.

Pry off the outer door spring with a flat tool and peel the boot from the front panel.

Take out the two screws holding the plastic door lock facade on the right side.

Remove the additional two screws securing the door lock and lift its tab free.

Remove the nine screws around the bulkhead, including one near the dispenser area.

Slide the air baffle free by releasing its retention tabs after removing the middle screws.

Lift the bulkhead up and pull it forward slightly to separate it from the washer frame.

Unplug the door wire harness on the left side to remove the bulkhead completely.

Make sure the washer is fully drained using the pump filter method before proceeding.

Use slip joint pliers to compress and slide the hose clamps back, then remove each hose.

Expect some residual water and place a towel underneath to contain spills.

Remove the two top screws securing the pump assembly with a short screwdriver.

Disconnect the wire harness on the pump before maneuvering the unit out of the machine.

Check the rubber hoses for blockages or debris that might restrict water flow.

Reconnect the wiring to the new pump first while you have more space to maneuver.

Align the pump with the rubber grommets and press it forward to position the screw holes.

Secure the pump with the two screws, feeling for the threaded openings if working blind.

Reattach both hoses, ensuring the black hose notch is oriented correctly, then clamp them.

Reconnect the left side wire harness behind the bulkhead before reinstalling it.

Lift the bulkhead above the washer chassis and lower it onto its plastic mounts.

Reinsert the bulkhead screws, beginning at the outer edges and moving toward the center.

Guide the door boot fan assembly into its slots and secure it with the related screws.

Reattach the door lock properly, adding two screws, then replace the plastic facade.

Press the door boot gasket back onto the metal lip around the front opening.

Stretch the door boot spring into place using a tool or zip ties if necessary.

Slide the washer's top panel into position and secure it with the three mounting screws.

Hook the console onto the two large screws on the right and push left to lock it.

Hold the dispenser housing firmly while installing the five screws, with the two larger in the middle.

Insert the dispenser drawer fully and ensure it latches securely in place.

Run a drain cycle to confirm the washer now drains and spins properly.

Check diagnostic codes or measure control board output voltage if the issue persists.