HP Envy x360 15-bp143cl Touchpad Replacement

Spencer Berkins and 4 other contributors

Last updated on December 30, 2019

15 - 20 minutes

Moderate

Introduction

Use this guide to replace a broken touch pad in an HP Envy x360 15-bp143cl. The laptop is also identified by its model number, 3TS71UAR#ABA.

A broken touch pad will be unresponsive and will not allow a user to move the cursor without an external mouse. If this is the case, the touch pad will need to be replaced.

Before using this replacement guide, review the HP Envy x360 15-bp143cl Touch pad Troubleshooting page to make sure the touch pad is not disabled. You can use this page to check if any other factor is causing the touch pad not to respond.

Turn the laptop off and disconnect it from any power supply before starting the replacement process.

Wear the Anti-Static Wrist Strap before working near the motherboard to prevent any damage.

What you need

Tools

Step 1 Battery

HP Envy x360 15-bp143cl Touchpad Replacement, Battery: step 1, image 1 of 1

Flip the laptop over.
Peel off the rubber strip closest to the hinges.

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Step 2

Use a Phillips #1 screwdriver (PH1 bit) to remove the four 6.5mm screws that were underneath the rubber strip.

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Step 3

Use a Torx T5 screwdriver (T5 bit) to remove the three 5mm screws near the bottom edge of the laptop.

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Step 4

Lift the back panel to remove it from the laptop.
Use an opening tool to pry open the back panel if it does not easily lift apart.

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Step 5

Use a Phillips #1 screwdriver (PH1) to remove the seven 4mm screws indicated by the gray arrows on the battery.

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Step 6

Pull the battery from the connecting port and lift to remove it from the laptop.

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Step 7 Touchpad

HP Envy x360 15-bp143cl Touchpad Replacement, Touchpad: step 7, image 1 of 2

HP Envy x360 15-bp143cl Touchpad Replacement, Touchpad: step 7, image 2 of 2

Use a spudger to peel the silver tape near the top right side of the touch pad.

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Step 8

Use a Phillips #1 screwdriver (PH1 bit) to remove the four 4mm screws securing the bottom metal bar.
Use a Phillips #1 screwdriver (PH1 bit) to remove the three 1mm screws securing the top of the touch pad.

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