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HP Pavilion x360 14-dw SSD Replacement

Introduction

Use this guide to replace the SSD in your 14-inch HP Pavilion x360 laptop.

Note: This procedure was written using a model 14-dw1010wm HP Pavilion x360 14 Convertible Laptop PC, but is fully compatible with any 14-inch HP Pavilion x360 laptops with model numbers starting with 14-dw or 14m-dw.

Still under warranty? Contact HP to learn your warranty status, receive a repair under warranty if eligible, or for further warranty information.

This laptop has one slot that supports an M.2 2280 SSD.

Before you starting this repair, consider backing up your current drive. If necessary, familiarize yourself with a disk cloning utility so you’ll be ready to transfer your data to the new drive.

This procedure requires removing the battery to disconnect it. Use care to avoid bending, twisting, or puncturing it—a charged lithium-ion battery can be very dangerous if accidentally punctured. If your battery looks puffy or swollen, take extra precautions.

What you need

  1. HP Pavilion x360 14-dw SSD Replacement, Prepare your laptop for disassembly: step 1, image 1 of 1

    • Fully shut down your laptop and unplug all cables.

    Edit

  2. HP Pavilion x360 14-dw SSD Replacement, Flip your laptop over: step 2, image 1 of 1

    • Flip your laptop over so the rubber feet are facing up.

    Edit

  3. HP Pavilion x360 14-dw SSD Replacement, Expose the back cover screws: step 3, image 1 of 3 HP Pavilion x360 14-dw SSD Replacement, Expose the back cover screws: step 3, image 2 of 3 HP Pavilion x360 14-dw SSD Replacement, Expose the back cover screws: step 3, image 3 of 3

    • The ends of the rubber feet cover four back cover screws.

    • Use an opening pick to peel up an end of the front rubber foot until you can grip it with your fingers.

    • Make sure both the foot and its adhesive peel up together, as they need to be lifted up as one piece.

    • Peel up the end of the foot with your fingers just until the hidden screw underneath is exposed—you don't need to fully remove the foot.

    Edit

  4. HP Pavilion x360 14-dw SSD Replacement: step 4, image 1 of 3 HP Pavilion x360 14-dw SSD Replacement: step 4, image 2 of 3 HP Pavilion x360 14-dw SSD Replacement: step 4, image 3 of 3
    Tool used on this step:
    Tesa 61395 Tape
    $5.99
    Buy

    • Peel up the other ends of the feet to expose the three remaining screws.

    • During reassembly:

    • Press down firmly on the ends of the feet to secure them into their recesses.

    • If the foot adhesive doesn't remain tacky enough to readhere, you can use double-sided tape such as Tesa Tape.

    Edit

  5. HP Pavilion x360 14-dw SSD Replacement, Unfasten the back cover: step 5, image 1 of 2 HP Pavilion x360 14-dw SSD Replacement, Unfasten the back cover: step 5, image 2 of 2

    • Use a Phillips screwdriver to remove the five screws securing the back cover:

    • Four larger 6.7 mm-long black screws

    • One smaller 2.9 mm-long silver screw

    • Despite the standards, Phillips screwdrivers can vary in size and shape—two drivers labeled as the same size may fit differently in the same screw. Use the size that fits the most snug into the screw head to avoid stripping it.

    Edit

  6. HP Pavilion x360 14-dw SSD Replacement, Release the clips: step 6, image 1 of 2 HP Pavilion x360 14-dw SSD Replacement, Release the clips: step 6, image 2 of 2

    • Tight plastic clips secure the back cover to the frame. You'll hear and feel the clips release as you work.

    • Insert the flat side of an opening pick into the seam between the top right corner of the back cover and the frame.

    • Pry up to release the clips securing the back cover.

    Edit

  8. HP Pavilion x360 14-dw SSD Replacement: step 7, image 1 of 3 HP Pavilion x360 14-dw SSD Replacement: step 7, image 2 of 3 HP Pavilion x360 14-dw SSD Replacement: step 7, image 3 of 3

    • Insert the flat end of a spudger into the gap you just created.

    • Slide the spudger down to the bottom right corner to release the clips on the right edge.

    Edit

  9. HP Pavilion x360 14-dw SSD Replacement: step 8, image 1 of 3 HP Pavilion x360 14-dw SSD Replacement: step 8, image 2 of 3 HP Pavilion x360 14-dw SSD Replacement: step 8, image 3 of 3

    • Insert the flat end of a spudger between the bottom right corner of the back cover and frame.

    • Slide the spudger to the bottom left corner to release the clips.

    Edit

  10. HP Pavilion x360 14-dw SSD Replacement: step 9, image 1 of 3 HP Pavilion x360 14-dw SSD Replacement: step 9, image 2 of 3 HP Pavilion x360 14-dw SSD Replacement: step 9, image 3 of 3

    • Insert the flat end of a spudger between the bottom left corner of the back cover and frame.

    • Slide the spudger up to the top left corner to release the clips on the left edge.

    Edit

  11. HP Pavilion x360 14-dw SSD Replacement: step 10, image 1 of 2 HP Pavilion x360 14-dw SSD Replacement: step 10, image 2 of 2

    • Insert the flat side of an opening pick into the seam between the top edge of the back cover and frame, just to the right of the left hinge.

    • Pry up to release the clips.

    Edit

  12. HP Pavilion x360 14-dw SSD Replacement: step 11, image 1 of 3 HP Pavilion x360 14-dw SSD Replacement: step 11, image 2 of 3 HP Pavilion x360 14-dw SSD Replacement: step 11, image 3 of 3

    • Insert the flat end of a spudger into the gap you just created.

    • Slide the spudger towards the right hinge to release the remaining clips.

    Edit

  13. HP Pavilion x360 14-dw SSD Replacement, Remove the back cover: step 12, image 1 of 3 HP Pavilion x360 14-dw SSD Replacement, Remove the back cover: step 12, image 2 of 3 HP Pavilion x360 14-dw SSD Replacement, Remove the back cover: step 12, image 3 of 3

    • Remove the back cover.

    • To reinstall the back cover, lay it on the frame and firmly press down around the perimeter to engage all the clips.

    Edit

  14. HP Pavilion x360 14-dw SSD Replacement, Unfasten the battery: step 13, image 1 of 2 HP Pavilion x360 14-dw SSD Replacement, Unfasten the battery: step 13, image 2 of 2

    • Given the design of the battery connector, the only way to disconnect the battery is to physically remove it.

    • Try not to bend, crease, deform, poke, or puncture the battery with your tool—a damaged battery is a potential fire hazard.

    • Use a Phillips screwdriver to remove the four 4.6 mm-long screws securing the battery.

    Edit

  15. HP Pavilion x360 14-dw SSD Replacement, Remove the battery: step 14, image 1 of 3 HP Pavilion x360 14-dw SSD Replacement, Remove the battery: step 14, image 2 of 3 HP Pavilion x360 14-dw SSD Replacement, Remove the battery: step 14, image 3 of 3
    Tool used on this step:
    Tweezers
    $4.99
    Buy

    • Gently lift the upper edge of the battery to disconnect its socket from the motherboard.

    • Some models may have a strip of tape covering the battery connector. Use a pair of blunt tweezers or your fingers to peel it up and remove it before removing the battery.

    • Remove the battery.

    • During reassembly, slide the bottom battery tabs into their slots on the frame, use the alignment posts to position the battery, and press down on the socket to secure it.

    • Never reuse a deformed or damaged battery—it's a fire hazard. Replace it with a new battery.

    Edit

  16. HP Pavilion x360 14-dw SSD Replacement, Remove the SSD shield: step 15, image 1 of 3 HP Pavilion x360 14-dw SSD Replacement, Remove the SSD shield: step 15, image 2 of 3 HP Pavilion x360 14-dw SSD Replacement, Remove the SSD shield: step 15, image 3 of 3

    • Use the flat end of a spudger to pry up around the edges of the metal shield covering the SSD.

    • Pry up evenly around the shield's perimeter to avoid damaging the clips securing it.

    • Remove the metal shield.

    • During reassembly, align the metal shield over its clips and press down around the perimeter to secure it.

    Edit

  17. HP Pavilion x360 14-dw SSD Replacement, Remove the SSD screw: step 16, image 1 of 2 HP Pavilion x360 14-dw SSD Replacement, Remove the SSD screw: step 16, image 2 of 2

    • Use a Phillips screwdriver to remove the 2.5 mm-long screw securing the SSD.

    Edit

  18. HP Pavilion x360 14-dw SSD Replacement, Remove the SSD: step 17, image 1 of 3 HP Pavilion x360 14-dw SSD Replacement, Remove the SSD: step 17, image 2 of 3 HP Pavilion x360 14-dw SSD Replacement, Remove the SSD: step 17, image 3 of 3

    • Grip the SSD by its edges and pull it straight out of its socket to remove it.

    • Don't pull up at a sharp angle, as this could damage the SSD and its socket.

    • During reassembly, if your model has an SSD thermal pad, make sure it's transferred to the replacement SSD.

    Edit
Conclusion

To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler. Depending on your region, used HP devices and parts can be returned for reuse or recycling through the HP Planet Partners program.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.

One other person completed this guide.

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Spencer Day

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