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HP ProBook x360 11 G5 EE Charging Port Replacement

HP ProBook x360 11 G5 EE Charging Port Replacement

Michelle Pina

Michelle Pina and one other contributor

Last updated on December 27, 2021

15 - 25 minutes
Moderate
Better Introduction

Introduction

Go to step 1

If your HP Probook x360 11 G5 EE laptop does not charge unless the adapter is positioned in a specific position, the charging port may need to be replaced. The charging port is important because it charges the battery to supply the power to your laptop.

What you need

Tools

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  1. HP ProBook x360 11 G5 EE Charging Port Replacement, Keyboard Assembly: step 1, image 1 of 3 HP ProBook x360 11 G5 EE Charging Port Replacement, Keyboard Assembly: step 1, image 2 of 3 HP ProBook x360 11 G5 EE Charging Port Replacement, Keyboard Assembly: step 1, image 3 of 3
    • Remove the 4.1 mm screws with a T5 Torx screwdriver.

    • Remove the 4.1 mm screws using a JIS #0 screwdriver.

  2. HP ProBook x360 11 G5 EE Charging Port Replacement: step 2, image 1 of 1
    • Use an opening pick to pry the corners of the keyboard deck.

  3. HP ProBook x360 11 G5 EE Charging Port Replacement: step 3, image 1 of 3 HP ProBook x360 11 G5 EE Charging Port Replacement: step 3, image 2 of 3 HP ProBook x360 11 G5 EE Charging Port Replacement: step 3, image 3 of 3
    • Use an opening pick or opening tool to pry around the sides of the keyboard assembly.

  4. HP ProBook x360 11 G5 EE Charging Port Replacement: step 4, image 1 of 3 HP ProBook x360 11 G5 EE Charging Port Replacement: step 4, image 2 of 3 HP ProBook x360 11 G5 EE Charging Port Replacement: step 4, image 3 of 3
    • Lift the keyboard assembly to expose two ribbon cables.

    • Lift the two plastic tabs that hold the cables in place on the motherboard

    • Slide the ribbon cables out of each connector.

  5. HP ProBook x360 11 G5 EE Charging Port Replacement: step 5, image 1 of 2 HP ProBook x360 11 G5 EE Charging Port Replacement: step 5, image 2 of 2
    • Remove the keyboard assembly from the rest of the computer.

  6. HP ProBook x360 11 G5 EE Charging Port Replacement, Battery: step 6, image 1 of 2 HP ProBook x360 11 G5 EE Charging Port Replacement, Battery: step 6, image 2 of 2
    • Remove the four 3 mm screws from the battery with the JIS #0 screwdriver.

  7. HP ProBook x360 11 G5 EE Charging Port Replacement: step 7, image 1 of 3 HP ProBook x360 11 G5 EE Charging Port Replacement: step 7, image 2 of 3 HP ProBook x360 11 G5 EE Charging Port Replacement: step 7, image 3 of 3
    • Pry the battery up from the laptop using an opening pick.

    • Lift the battery out of its place.

  8. HP ProBook x360 11 G5 EE Charging Port Replacement, Charging Port: step 8, image 1 of 2 HP ProBook x360 11 G5 EE Charging Port Replacement, Charging Port: step 8, image 2 of 2
    • Remove the single 3 mm screw from the charging port using a T5 Torx screwdriver.

  9. HP ProBook x360 11 G5 EE Charging Port Replacement: step 9, image 1 of 3 HP ProBook x360 11 G5 EE Charging Port Replacement: step 9, image 2 of 3 HP ProBook x360 11 G5 EE Charging Port Replacement: step 9, image 3 of 3
    • Disconnect the charging port wire from the motherboard.

    • Remove the charging port from your device.

Conclusion

To reassemble your device, follow these instructions in reverse order.

One other person completed this guide.

Michelle Pina

Member since: 10/26/21

506 Reputation

4 Guides authored

Team

Gateway, Team 1-4, Pee Fall 2021 Member of Gateway, Team 1-4, Pee Fall 2021

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5 Members

5 Guides authored

2 Comments

Hi!! I have the same model of notebook with 64 giga emmc. Is it possible installing an ssd or an hdd?

Riccardo Insolera - Reply

I followed each and every step, and realised a little too late that my laptop is a HP ProBook x360 11 G1 -and not a G5. The G1 requires the ability to de-solder the built in charging port.

On step 6, I noticed there were 6 screws holding the battery in, not 4.
Then on step 9, I noticed that the charging port is actually soldered to the motherboard and there is no visible cable attaching it to the board which can be unhooked.

Sam T - Reply

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