How to Access GE Washing Machine Error Code Mode

Introduction

This guide shows how to unlock the diagnostic capabilities in your GE washing machine and interpret any error messages you may find. Use these error and test modes to pinpoint issues like water supply problems, door lock errors, or out-of-balance loads so you can troubleshoot effectively.

Step 1 Prepare the washer

Unplug the washing machine for about five minutes and then reconnect power.
Ensure the display is blank and no cycle is running before proceeding.

Step 2 Activate error code mode

Press and hold the start pause button for 10 seconds until the screen lights up.
Release the button once the first error code appears on the display.

Step 3 Cycle through stored error codes

Press the start pause button again to view each stored error code one by one.
Watch for two horizontal lines on the display to indicate the end of the code list.

Step 4 Exit error code mode

Press any button on the right side of the control panel that is not start or power.
Confirm the system shuts down and the error code mode ends.

Step 5 Interpret error codes

Refer to the code on the display and match it to GE’s list of possible faults.
Investigate the identified issue such as water supply or component failure as needed.

Step 6 Access field service mode

Press and hold the start button and rotate the selector knob 180 degrees counterclockwise.
Release the start button when the display flashes on and off to confirm entry.
Note that rotating the knob beyond 180 degrees counterclockwise still works if done correctly.

Step 7 Select test modes

Turn the knob clockwise to increase or counterclockwise to decrease the test mode number.
Press the start button once on the desired mode to begin the test.
Test number one is the error code mode, repeated from earlier steps.

Step 8 Exit test mode

Press and hold the start pause button for 10 seconds to reset the machine.
Verify the display returns to normal operation afterward.

Step 9 Monitor consumer help indicators

Check for text alerts like H2O supply if water flow is restricted or turned off.
Watch for door alerts if the washer does not sense a closed door or latch.
If the spin light blinks, rebalance the load or address out-of-balance conditions.
If it says cancelled, close the door and try again or power cycle if needed.

Step 10 Consider additional details

Some future models might add more test numbers beyond 25, but existing modes remain the same.
Record your codes and test findings for easy reference when making repairs.

Conclusion

Testing and error code modes can pinpoint key issues with your GE washing machine. Once you have identified an error code or completed the relevant tests, decide on repairs or adjustments to resolve the problem. Repeat the process if new issues arise, and consider seeking professional guidance for complex failures.