Introduction
If your Razer BlackShark V2's microphone is detecting choppy, interrupted, or no audio or your microphone won't plug into the headset properly, your headset’s microphone jack may be damaged (to confirm diagnoses & solutions, see Razer BlackShark V2 Troubleshooting Page, "Microphone Not Detecting Any Sound”). This guide will assist you in the replacement of this component. Be mindful of which layers of the headset assembly you're taking apart and that you don't adversely damage the holds, small wires, ear cushions, ear cushions’ rubber linings or plastic ridges, or headset itself when applying pressure.
What you need
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Remove the four screws holding the speaker in the headset using a Phillips #1 screwdriver.
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Remove the two screws securing the headphone jack using a Phillips #1 screwdriver.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.