Introduction
If your Sony WH-1000XM4's earmuff doesn't want to stay attached anymore, it means that your headphone's swivel is broken and needs to be replaced. This guide will show you how to replace your headphone swivel for the Sony WH-1000XM4. Before beginning, make sure to power off the headphones and disconnect from any external power source.
Right and Left side steps are separated, for left side jump to step 13, for right side follow steps 1-12 and common steps 19-25.
What you need
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Using an opening tool, pry off the right ear muff and remove the underlying foam.
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Remove the four silver screws on right side of the headphones using a Phillips #000 screwdriver.
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Detach the ribbon cable connecting the backplate to the right ear.
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Detach the yellow thermal sensor ribbon cable from the motherboard.
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Detach the data/pwr connector from the motherboard using an opening tool.
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Remove the two screws from the motherboard using a Phillips #000 screwdriver.
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On the right ear, rotate the motherboard and remove the two screws from the hinge using a Phillips #000 screwdriver.
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Using an opening tool, pry off the left ear muff and remove the underlying foam.
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Remove the four silver screws on left side of the headphones using a Phillips #000 screwdriver.
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On the left ear, detach the ribbon cable attaching the nfc from the back panel to the motherboard.
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On the left ear, remove the two screws from the hinge using a Phillips #000 screwdriver.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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Team
CSU Los Angeles, Team 4-13, Kershman Fall 2023 Member of CSU Los Angeles, Team 4-13, Kershman Fall 2023
CSULA-KERSHMAN-F23S4G13
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10 Comments
Here are a few suggestions:
1) Do a google search for 'sony headphones wh1000xm4 replacement plastics'
2) SONY Replacement Parts Website (what they offer) I found at this site.
3) Joe's SONY WH-1000XM4 Repair Parts I found at this site.
- The individual part you needed is offered along with a replacement metal clip.⏎
4) Check eBay - Currently (2/9/24) I see the part you need along with the two piece that attaches from the swivel joint to the speaker for about $11.99 USD
I hear a creaking sound on my left earcup and have tried everything to remove it (tape, lube, opening the sides up) but to no avail. Should I do this guide and check if the creaking is in the hinge part? Thanks.
ok, got it all off!.....how do i put on a replacement?
i got the headphone part off of encompass (sony's official part store)
