Microsoft Surface Pro 9 Repair Help: Learn How to Fix It Yourself.

Author: Cooper (and 5 other contributors)

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Tools

These are some common tools used to work on this device. You might not need every tool for every procedure.

Models

2038 Wi-Fi

Released in October of 2022, the Surface Pro 9 line merged the Surface Pro and Surface Pro X brands by offering models with Intel or ARM processors. The Surface Pro 9 family has two variants: the Surface Pro 9 (this device), which boasts Intel processors, and the Surface Pro 9 with 5G, featuring the Microsoft SQ 3 processor. Each variant is configurable with different storage and memory options.

The Surface Pro devices all look very similar, having a sleek design with a kickstand and detachable keyboard. You can identify your Surface Pro model by the 4-digit number printed under the kickstand on the bottom edge of the back cover:

The Surface Pro 9 has model number 2038.

Refer to Microsoft’s official guide for alternative ways to identify your Surface device.

11.3 x 8.2 x 0.37 inches (287 x 209 x 9.3 mm)

1.94 lbs (879 g)

Screen: 13-inch PixelSense™ Flow Display
Resolution: 2880 X 1920 (267 PPI)
10-point multi-touch
Color profile: sRGB and Vivid Refresh rate up to 120Hz (Dynamic refresh rate supported)
Aspect ratio: 3:2
Contrast ratio 1200:1
Adaptive Color
Auto Color Management supported
Dolby Vision IQ™ support
Brightness: 450 nits maximum (typical), 2 nits minimum