BATTERY REMOVAL: It is very important not to pull too hard on the battery when it is time to take it out. The double side tape holding this thing down can hold down a tractor. Do not use metal tool to pry it out: you may puncture the battery and short it. This will start a very disturbing blaze! The trick is to heat with a hair dryer the back side of the phone to soften up de tape. This will really improve ease of removal. Otherwise changing the battery is quite a reasonable operation to complete.