The tablet's screen is unresponsive and seems to be frozen.

Sometimes tablets begin to run slowly because too many applications are running When there are a lot applications running simultaneously the tablet may have slower performance. Close all of the applications running in the background. If you are still having problems, restart the tablet.

The tablet sometimes overheats due to a faulty battery. Start by powering down the tablet and turning it on a few minutes later. If the problem persist, I recommend replacing the battery. Read more on our troubleshooting page.