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How broken is your screen? If it is very broken the I think getting a new phone will be the only option as the phone is recalled. If it is not very broken, and still usable, then I guess you could continue using it. Hope this helps.
Read moreHi, Try using a different charger or plugging it into a different socket
Read moreHi, I would suggest taking the phone to an Apple store or to your phone company store and have them look at it.
Read moreHi, Try jiggling the carriage around in order to get it loose.
Read moreHi, If you still have the packaging of the SIM card, then you can probably find your PUK code somewhere close to where the PIN code is. If you do not have the original packaging or the PUK code is not there, then you should go to your operator like the others advised you to.
Read moreHave you downloaded the proper Samsung software for your PC? If you have not, then that may be your problem.
Read moreI would say an lcd screen replace should fix it since it looks like the black parts of the screen have "been melted away". Furthermore, if you Google broken LCD screen, then results that look like your screen come up. Hope this helps.
Read moreHave you tried charging it? Maybe it's out of battery.
Read moreHi, Was the phone working with your old battery? If so, then there is maybe something wrong with your new battery. Did you get an original Samsung battery or a third party one?
Read moreHi, Some heat is usually normal when you charge your laptop. However, if the levels are unbearable, I recommend getting a cooling pad for your laptop that you can plug in with a USB cable and putting it under your laptop. This usually solves the heat problem. Hope this helps.
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Wallman
@wallman58221
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Member Since 10/18/16