NAILED IT! tear apart the case and find the little screw between volume up and volume down (as I illustrated in my picture with an arrow). I loose that screw to half tightened then all the buttons work again. finally you put the case back and the problem should be fixed. I followed this youtube video to tear the case of my Flip 3 title: JBL Flip 3 Teardown and USB Repair https://www.youtube.com/watch?v=tR7RvDwh...