My dell inspiron laptop was turning on but the screen was black. I could see the mouse but not the actual screen. I really don't know what to do. I've looked on youtube, searched the web and found nothing that made sense. Also my dell laptop is new, I just got it 4 days ago and it's already acting up. I also haven't dropped it at all, nor gone on any bad sites so I really don't know what is going on. If anyone had/has the same problem and you have some solutions I would be really happy if you shared them. Thankyou, Awa Aw