Awful design fault. Managed to push the offending sock out of the hose using a slightly flexible bamboo cane to get past the bends in the pipe. This only worked the first time the pipe got blocked. The pipe is now blocked for a second time, and the blockage is unmoveable. To remove the handle the hose, I removed the screws that seemed to be holding the two halves of the handle together. However, I could not take it apart. We boought the Shark because it had amazing reviews on Amazon. The vacvuum is great when it isn’t blocked! This is the first and last time I buy a Shark. Its back to a Dyson from now on!