Hi, I'm hoping someone can help me answer this question. My daughter has the Kindle Fire HD, and her headphones broke off leaving a piece in the headphone jack of the device. I've taken it to Best Buy and they are unable to get it out without taking it apart. They were unfamiliar with taking apart these devices, so I decided to hold off for now. Does anyone know whether taking it apart would allow a technician to remove the broken end of the headphones? Any other pieces of advise? I don't want to damage it any more than what it already is.