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American Weigh AWS-100 Troubleshooting
Display Gives Faulty Readings
The weight shown on the display is inaccurate or inconsistent.
Display Shows Negative Number When Nothing Is On It
If there is nothing currently on the scale, but it still shows a number, or is negative, press the Tare button on the front to reset the scale to zero. This will also reset it even if there is something currently on the weighing platform.
Reading Is Noticeably Inaccurate
The scale might require calibration. Refer to the instructions on the inside cover. Use 100 grams as the calibration weight. If you don't have a standardized weight, 20 U.S. nickels is equivalent to 100 grams.
Unresponsive Display
The screen won't turn on.
Faulty Battery
The batteries could be dead, or there could be something obstructing their connection. Refer to this guide on battery replacement.
Display Not Properly Connected
The display is improperly connected to the circuit board. Open the device, and secure the connection.
Error Codes
The scale displays error codes such as OUTZ, 88888, or L.
Display reads OUTZ
The scale needs to be calibrated. Refer to the above section on Faulty Readings. If performing calibration doesn't remedy the problem, the scale might have suffered permanent damage.
Screen Shows 88888
The device is overloaded. Remove any additional weight until the error code disappears and the object's weight begins to show on the screen again. Overloading the device could cause serious damage to the load cell.
Screen Shows L
The batteries in your device are running low. Replace the batteries as soon as possible using the guide here.
Damage to Physical Components
Outer plastic casing or keys are damaged.
Sensor Defect
If the sensor becomes damaged to to overloading the device, refer to this guide for sensor replacement.
Outer Casing is Damaged
Damaging the case should not affect the device's ability to perform accurate readings.
Keys Are Unresponsive
The key connection may be compromised.
Display Damaged
The display is physically damaged
Display Is Broken
If the display sustained damage it may be necessary to replace the screen.
57 Comments
My AWS-100 started to give a code "FULL" whenever I turn it on. Tare and Mode buttons are totally un-responsive, even when holding either down for several seconds.
It is only a few months old, well taken care of and used gently and properly.
Any fixes for this "FULL" code?
LTMD - Reply
I am experiencing the same problem. Today it was giving readings when nothing was on it so i calibrated it as i always do but then it immediately started reading full after it had passed. Since then ive turned it off and back on, changed batteries, tried tearing and calibrating but neither buttons respond. It essentially will only turn off and on. It is also only a few months old and well taken care off. I hope someone posts a solution. Thanks
curtis Heatwole -
Have you found a cure for the FULL syndrome on the aws scales??
Mitchel Huether -
I have been experiencing the same FULL mode code on my AWS 100 and I can’t find an solution to fixing the issue
Ash Miller -
I have been having the same problem it was working fine I tried calibrating it and immediately after it read FULL and hasn't done anything since. PLEASE HELP
Lukas Walker - Reply